Building trust, shaping the future

Why offer digital tools that everyone can use ?

There is a great temptation to limit the ‘Trust-measurement’ stage to a limited number of players, providing that number appears to be statistically significant, to be able to concentrate as quickly as possible on the plan of action and its proper deployment.


This temptation, which is entirely understandable in terms of managerial efficiency, is in fact misguided from the point of view of creating Trust. This is because the people who are given the plan of action have not made the journey, and neither are they players who have been involved in the Trust proposals. As a result, the magic thread of ‘putting trust in Trust’ is broken.


An analogy of this is sending a group to visit an exotic country and hoping that those, who were not able to go, will be content simply with looking at the photos they bring back. The result is a rejection mechanism in which the others feel “I wasn’t part of it.”


Stratorg and Succeed Together have pooled their efforts to develop a number of digital tools. These tools are designed to ensure that this journey and this participation in the effort to build Trust is accessible to as many people as possible and affordable in terms of cost and time.

 

These tools have four specific qualities :

  • Rapidity: the Trust-based process is completed quickly, regardless of the number of people taking part, from a dozen to several thousand.
  • Exhaustiveness: these tools can make use of all of the qualitative responses made, whether these relate to the challenges, levers for action or recommendations; we do not sideline any potentially promising idea and we recommend that the entire workforce is actively involved in the change.
  • Co-construction: collective construction sessions (encouraging those involved to take ownership of the issues involved in the relationship and recommendations for progress) are held with the help of the tool that processes the ideas in real time, even if the participants are spread over several sites that are very far from each other.
  • Empowerment: this process takes place along the company’s normal organizational chain, restoring to the managers their full responsibility for judgement and action.

In addition to everyone being included in the Trust-measurement stage, this approach to transformation through empowerment supported by new-generation digital tools has another advantage: it quickly gets to the heart of the matter.
This approach therefore does away completely with the often ponderous and no longer appropriate conventional method of a diagnostic phase, followed by a presentation by consultants, and then a plan of action. On the contrary, this approach has the ability to trigger reactions that encourage engagement and the capacity for proposals.
Our transformation without consultants approach, together with the use of digital tools, is the total opposite of this: it is designed to encourage engagement throughout the entire process, fostering transformation on a daily basis.